Remove Denied Guarantor from Dashboard
Issue When a guarantor is denied, they may still appear as a "current" resident on your dashboard even after following standard denial procedures. Solution Steps Step 1: Exclude Guarantor from Household/Lease Context You cannot directly "deny" a guarantor on a current resident's profile. Use this workaround inste…
CRM Communications - Correcting Property Logo
There is a known issue that is affecting communities using CRM/RentCafe for email correspondence. Many properties have found that the property logo on CRM emails (including autoresponder emails for tour confirmation, application received, etc.) is reflecting the incorrect property linked to the wrong property URL. Wh…
