CRM IQ Database Errors During Manage Lease
On occasion, you may see a database error when attempting to create a lease in CRM IQ. These errors are typically seen for new residents but may occur with current residents as well. If you see a database error during lease generation you will want to take a look at the application form. The best places to c…
Add a One-Time or Reoccurring Blackout Event
In order to schedule a blackout for your property, you will want to first navigate to CRM IQ. Once you are in CRM IQ, click "Add New" under the property calendar. Tip: If you have a property list, ensure you are editing blackouts for one property at a time by selecting the specific property at the top of your agen…
CRM Communications - Correcting Property Logo
There is a known issue that is affecting communities using CRM/RentCafe for email correspondence. Many properties have found that the property logo on CRM emails (including autoresponder emails for tour confirmation, application received, etc.) is reflecting the incorrect property linked to the wrong property URL. Wh…
