When creating a lease for an approved applicant you may come across an issue where the deposit is showing up incorrectly. There are two places you will need to check to ensure the correct deposit appears on the agreement. The first place to check is the resident ledger , if an execution deposit/security deposit h…
You may come across an error where a lease agreement for an approved applicant is showing the incorrect rent. This error usually stems from the "Quoted Rent" field located under Rental Terms. Ensure the "Quoted Rent" field shows the rent amount needed. Please note, changing other fields on the Rental Terms tab wil…
On occasion, you may see a database error when attempting to create a lease in CRM IQ. These errors are typically seen for new residents but may occur with current residents as well. If you see a database error during lease generation you will want to take a look at the application form. The best places to c…
The script error you are seeing is a known Yardi error that does not yet have a resolution. However, there is a pretty simple workaround you can use to get the agreement to generate. You will first want to go into Site Manager and navigate to the leasing dashboard. You then want to find your property and the resident…