Remove Denied Guarantor from Dashboard
Issue When a guarantor is denied, they may still appear as a "current" resident on your dashboard even after following standard denial procedures. Solution Steps Step 1: Exclude Guarantor from Household/Lease Context You cannot directly "deny" a guarantor on a current resident's profile. Use this workaround inste…
Error when submitting a Yardi Help Ticket
Hi there! If you are having trouble submitting a Yardi Help Ticket, there are two steps to take before an agent can assist. 1. Please clear your cache, log out and back in. If you are using Google Chrome , linked are instructions on how to clear your cache successfully. If you are using Microsoft Edge , linked …
