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Home > Rent Collections > Flex payment option for residents
Flex payment option for residents
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Flex has been asked to be added to our payment options for residents. 

 

What is Flex and How does it work? 

  • Resident signs up on www.getflex.com or thru the app using the property name and apartment address.
  • Resident completes a soft credit check to apply for line of credit, if approved they can use flex
  • Resident balance must be current to use flex
  • Resident subscription @ $6.99 or $14.99/mo plus any debit(.75%) or credit card(3%) processing fees which allows the resident to split their payment into 2 payments, the first payment is due on the 1st, the second payment is flexible.
  • Flex pays the property, payments will reflect on the ledger as payment in full on the 1st of each month
  • Resident is responsible for paying Flex, any amount due after that point is due directly to Flex.  Once their rent is paid, its considered paid in full
  • If the account is set to Do Not Accept ( for eviction CA, TX and WA only ) payment cannot be made by Flex, and if the late count has prompted Money Order only this will also prevent payment.  You may reset the payment method from money order only to any if Flex is going to be used for payment.
  • Can be used for roommate split payments
  • All questions about Flex, subscriptions should be directed to Flex support. Residents can cancel or pause at anytime.  www.getflex.com
  • Residents will receive emails like the below examples and may opt out at anytime

 

 

 

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Attachments

Flex_Training_-_High_level.mp4
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