Correcting Subsidy Rent Charges

In Voyager:

Navigate to Residents > Review Residents

Locate the Resident Record

Select the Lease Charges Tab > Click the Edit Box

A pop-up window will appear. Enter an End Date of the last day of the month for the last monthly billing. Example: 4/30/2019.

Click on the new charge box:

Enter the new charge for subsidy rent and base rent using the next full billing month. Example : 05/01/2019

Now you will need to complete quick charges to adjust the current month’s billing. Navigate to Function > Quick Charge. A pop-up Window will appear

Enter The Credit for the Full Month’s rent back to the Base Rent code

Enter the Correct Tenant portion for Base Rent