Correcting Subsidy Rent Charges
In Voyager:
Navigate to Residents > Review Residents
Locate the Resident Record
Select the Lease Charges Tab > Click the Edit Box
A pop-up window will appear. Enter an End Date of the last day of the month for the last monthly billing. Example: 4/30/2019.
Click on the new charge box:
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Enter the new charge for subsidy rent and base rent using the next full billing month. Example : 05/01/2019
Now you will need to complete quick charges to adjust the current month’s billing. Navigate to Function > Quick Charge. A pop-up Window will appear
Enter The Credit for the Full Month’s rent back to the Base Rent code
Enter the Correct Tenant portion for Base Rent
Enter correct Subsidy Rent
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